Shopping & Ordering

First-Time Visitors

Welcome to Capital Styles

Thank you for shopping with Capital Styles! We offer today's hottest trends from today's most popular designers, all at significant discounts.

How to Shop

One of our main goals is to make your shopping experience fun, easy, and efficient. To help you find that perfect something, we offer several ways to shop.
  • Shop by Department: If you are looking for a specific kind of item-- such as a handbag, a wallet, or a belt-- then shopping by category is a great place to start. We have divided CapitalStyles.com into eight departments: Handbags, Accessories, Wallets, Shoes, Women, Men, Watches, and Clearance. To navigate to one of these departments, simply click on the appropriate department link, located at the top of any of our webpages. Each department page will present you with a list of search options on the left side. These options allow you to narrow down the category according to type, brand, size, color, and/or price.
  • Shop by Designer: Who's your favorite designer? Because people often purchase a product based on who designed it, we offer a way to refine our inventory by designer. Navigate to any of our department pages and then look at the left side of the page, where you will see a “Refine by Manufacturer” heading. Under this heading will be a list of designers/brands. Simply select a designer and you will be shown all of the designer's products that fit under the current department.
  • Shop with Our Search Tool Already have a specific product in mind? You can use our search tool, located in the top right corner of any of our webpages. Simply enter the product name (e.g. “Gucci Indy bag”) in the search tool field. Our search tool saves you time, because you won't have to look through pages and pages of products!
  • Shop What's New: To view our newest styles, click on the “New Arrivals” link, located on our homepage. You can also click on the department links to browse the latest arrivals in those specific departments. We add new styles constantly-- so visit our website as often as you can!
The Shopping Bag

Just as you keep boxes of cereal and crackers in your shopping cart at the grocery store, you keep your Capital Styles merchandise in your shopping bag until you are ready to check out. If you are not logged into your account, then your shopping bag will only store items while you remain on our website. If you close your browser or leave CapitalStyles.com, then your shopping bag may empty itself.

In order to avoid this problem, you need a Capital Styles account. To create your account, click the “Join Club Capital” link-- located at the bottom left of the homepage-- or the “My Account” link-- located at the top of any page. We will recognize you when you log into your account, which enables you to leave products in your cart even if you leave the site. Please note, however, that an item's inventory may be low. Therefore, if you wait too long to purchase it, the item may sell out before you place your order.

The shopping bag also allows you to review what you have placed in it. Simply click on the link to “Cart Contents,” which you can find at the top of any page. As you continue to shop on the site, the shopping bag will update itself to reflect any changes you have made.

When you are at your shopping bag page, you will be able to see the name, price, and quantity of each item that your bag is holding. You can also update any item's quantity-- simply add a new number in the “Quantity” box and click “Update.” To remove an item, click the “Remove” button located next to that item.

When logged into your account, your shopping bag will retain its contents even if you leave the site. However, we do not guarantee that those items will remain in stock. We sell some items in limited quantities, so it's very important that you buy a product as soon as you can! If you wait to purchase it, then it may run out of stock.

For shopping assistance, please contact us.

Checking Out

You are ready to check out once your shopping bag contains all of the items you want to buy. Navigate to your shopping bag and click the “Proceed to Checkout” button. Those who already have a Capital Styles account should enter their email address and password under the “Returning Customers” header and click “Continue.” Those without a Capital Styles account should click the “Continue” button under the “New Customers” header. It will be very easy to make an account: just follow our website's steps for entering your personal information, and your account will be created. To complete the checkout process, all customers must provide accurate billing and shipping addresses. After your checkout is complete, you will receive emails from us regarding your order. You can view your order status at any time by logging into your account.

$10.00 Flat Rate U.S. Shipping

We make our shipping affordable, so that shopping on our website is never less of a value than shopping in a store. For USPS Priority shipping within the United States, shipping will only cost you $10.00. No matter how many products you purchase or how heavy your package is, this rate will stay the same. Our prices are only slightly higher for COD and bulk/wholesale orders. We also offer express shipping and international shipping, each for an additional-- but not unaffordable-- cost.

Money-Back Guarantee

Shopping online can be difficult and frustrating, when your only interaction with the product is through an image and a description. At Capital Styles, we want you to be happy with every order that you place with us. In the event that you are not satisfied with your merchandise, you can return it within 10 days. We will give you a full refund (excluding shipping costs), as long as the item is in its original, unused condition. Our return policy offers more information.


What We Sell

Top Designer Fashions, Low Prices

The fashion-forward buyers at Capital Styles are always on the hunt for fashion handbags, clothes, and accessories from top designers. We offer significant discounts on all of our high-quality, brand-new merchandise.

Here Today, Gone Tomorrow

Designer products are extremely popular, which is part of the reason why they continue to be so desirable. However, this popularity also means that the products often sell out. When this happens, we mark the item as “out of stock” to avoid confusion. To make sure that you have access to all the latest styles, visit our website frequently. And when you find something that you like, remember that it may not be there the next time you visit the site!

Do you need technical assistance? Would you like advice on choosing a product? Please contact us.


Search & Browse

Here Today, Gone Tomorrow

Designer products are extremely popular, which is part of the reason why they continue to be so desirable. However, this popularity also means that the products often sell out. When this happens, we mark the item as “out of stock” to avoid confusion. To make sure that you have access to all the latest styles, visit our website frequently. And when you find something that you like, remember that it may not be there the next time you visit the site!

To ensure that our website is easy to use, we've created several different ways to shop.

Our Departments: Eight Is Great

Perhaps the most common way to shop on Capital Styles is to browse any one of our eight great departments-- Handbags, Accessories, Wallets, Women, Men, Shoes, Home Decor, and Clearance. Each department includes a wide selection of today's hottest styles. Whether you're shopping for yourself or someone else, you will find it easy to locate the perfect product.
  • Shop by Category: On each department page, there is a list of categories on the left side. These links allow you to narrow down the current department-- for example, you may click on the “Clutches” link under the “Handbags” department.
  • Shop by Designer: Who's your favorite designer? Because people often purchase a product based on who designed it, we offer a way to refine our inventory by designer. Navigate to any of our department pages and then look at the left side of the page, where you will see a “Refine by Manufacturer” heading. Under this heading will be a list of designers/brands. Simply select a designer and you will be shown all of the designer's products that fit under the current department.
  • Shop with Our Search Tool Already have a specific product in mind? You can use our search tool, located in the top right corner of any of our webpages. Simply enter the product name (e.g. “Gucci Indy bag”) in the search tool field. Our search tool saves you time, because you won't have to look through pages and pages of products!
  • Shop by New Arrivals: To view our newest styles, click on the “New Arrivals” link, located on our homepage. You can also click on the department links to browse the latest arrivals in those specific departments. We add new styles constantly-- so visit our website as often as you can!

Newsletter

Add Capital Styles to Your Email Address Book

Why should I add Capital Styles to my email address book?
The vast majority of Internet Service Providers, such as MSN Hotmail and Yahoo, give you the control to decide which emails enter your inbox. When email is delivered to your address, filters sort through it and decide which emails are spam. If an email is determined to be spam, it is placed in a “Bulk” or “Trash” folder, so that you will never see it in your box. Newsletters from online companies-- including Capital Styles-- are oftentimes accidentally placed in that spam folder. If you add Capital Styles to your email address book, the Capital Styles email will always end up in your inbox, where you can then view it, save it, and/or delete it.

How do I add Capital Styles to my email address book?

For AOL Users:
1) Click the “Address Book” button to open your address book in the AOL browser.
2) Click the “Add Contact” button.
3) Type in noreply@capitalstyles.com in the “Screen Name” field, and then click “Save.”
For EarthLink Users:
1) Click the “Address Book” button to open your address book in the EarthLink browser.
2) Click the “Add Contact” button (if you use EarthLink 5.0, click the “Add” button).
3) Type in noreply@capitalstyles.com in the “Email Address” field, and then click “OK.”

For MSN/Hotmail Users:
1) Go to the “Options” page in your MSN Hotmail browser.
2) Under the “Mail Handling” section, click “Safe List.”
3) Type noreply@capitalstyles.com into the “Type a single email address (or domain)” field.
4) Click “Add,” then click “OK.”

For Yahoo Users:
1) Click the “Addresses” button to open your address book in the Yahoo browser.
2) Click the “Add a New Contact” button.
3) Type in noreply@capitalstyles.com in the “Email” field, and then click “Save Contact.”


Placing Orders

Simple and Easy

We have taken the necessary steps to ensure that ordering with Capital Styles is simple and hassle-free. All of the checkout steps are compiled into a few simple but secure pages.

The Shopping Bag

Just as you keep boxes of cereal and crackers in your shopping cart at the grocery store, you keep your Capital Styles merchandise in your shopping bag until you are ready to check out. If you are not logged into your account, then your shopping bag will only store items while you remain on our website. If you close your browser or leave CapitalStyles.com, then your shopping bag may empty itself.

In order to avoid this problem, you need a Capital Styles account. To create your account, click the “Join Club Capital” link-- located at the bottom left of the homepage-- or the “My Account” link-- located at the top of any page. We will recognize you when you log into your account, which enables you to leave products in your cart even if you leave the site. Please note, however, that an item's inventory may be low. Therefore, if you wait too long to purchase it, the item may sell out before you place your order.

The shopping bag also allows you to review what you have placed in it. Simply click on the link to “Cart Contents,” which you can find at the top of any page. As you continue to shop on the site, the shopping bag will update itself to reflect any changes you have made.

When you are at your shopping bag page, you will be able to see the name, price, and quantity of each item that your bag is holding. You can also update any item's quantity-- simply add a new number in the “Quantity” box and click “Update.” To remove an item, click the “Remove” button located next to that item.

When logged into your account, your shopping bag will retain its contents even if you leave the site. However, we do not guarantee that those items will remain in stock. We sell some items in limited quantities, so it's very important that you buy a product as soon as you can! If you wait to purchase it, then it may run out of stock.

For shopping assistance, please contact us.

Checking Out

You are ready to check out once your shopping bag contains all of the items you want to buy. Navigate to your shopping bag and click the “Proceed to Checkout” button. Those who already have a Capital Styles account should enter their email address and password under the “Returning Customers” header and click “Continue.” Those without a Capital Styles account should click the “Continue” button under the “New Customers” header. It will be very easy to make an account: just follow our website's steps for entering your personal information, and your account will be created. To complete the checkout process, all customers must provide accurate billing and shipping addresses. After your checkout is complete, you will receive emails from us regarding your order. You can view your order status at any time by logging into your account.

Please contact usif you would like assistance.

How Long Will It Take to Get My Order?

Once your order has been placed, you can expect your shipment to arrive within 6-9 business days. A business day is any day from Monday to Friday, inclusively. Holidays do not count as business days.

Order Information and Status History

Your account is where you can review important details, such as your order information, your order status, and your order/return history. You can access your account information 24 hours a day, 7 days a week. Once you have logged into your account, you will also be able to view your billing and shipping addresses, in addition to any Capital Styles credit you may have.

Order Confirmation

We will send you four (4) emails after you place an order on Capital Styles.

We will first send you an order confirmation. This email will be delivered to you as soon as you have placed your order. It will show the details of your transaction.

We will send the second email after we have approved your order. This email also signifies that your merchandise is currently being packed and prepared for shipment.

When we send the third email, you will receive news that your order has been shipped and that we have billed your credit card (or other form of payment).

A tracking number will be included in the fourth email.

Tracking Your Order

We will send you a tracking number in an email, after we have shipped your order. You can then use this number to track your package using the shipping company's website.

International Ordering and Shipping

Our International Orders section includes all the information you need regarding an order that must be shipped outside of the United States (including Canada).


Gifts & Gift Orders

Buying a Gift

Our StyleReps can help you if select the perfect gift for that someone special-- even if the person isn't so special! To speak with a StyleRep, contact us.

Sending a Gift

At Capital Styles, we can omit the price from an order invoice if you are sending someone a gift. You can send an amazing gift while keeping financial matters to yourself. When you are checking out, simply tell us that the merchandise is a gift under the “Add Comments About Your Order” field.


Your Account

What's in Your Account

To log into your account, simply click on the “My Account” link, which can be found at the top of any Capital Style webpage. Your account grants you access to all of your information-- your order history, your billing and shipping addresses, and your return history. Furthermore, logging into your account enables you to update your information, which makes future orders faster and easier. For your convenience, you can log into your account at any time you wish.

You can log into your account by clicking on the “My Account” link; you can find this link on the top right side of any Capital Styles webpage.

When logged into your account, you can do the following:
  • Change your personal information (name, email address, telephone number, and fax number)
  • Update your billing or shipping address
  • Change your password
  • Check your order status
  • Review your complete order history
  • View the status of any returned items
  • Keep track of credit on your account
  • Subscribe or unsubscribe from the Capital Styles newsletter
Your Capital Styles Password

Your personal information-- which includes data regarding your account and your orders-- is accessible only through your password. If you write your password down, make sure to keep it in a safe, private place. For security purposes, do not share your password with anyone. A secure password incorporates lower and upper case letters, numbers, special characters, and/or foreign words. Also, you should never include a word found in the dictionary in your password.

If you forget your password, we can send you an email with a new, temporary password. The instructions below detail how you can receive this temporary password.

1) Click on the “My Account” link, which you can find at the top right side of any Capital Styles webpage.

2) Under the “Returning Customers” header, click on the “Password forgotten?” link (located below the password field. This link will bring you to the “I've Forgotten My Password!” page.

3) Enter your email address in the field and click “Continue.”

4) Check your email-- the address that you just entered. We have sent you an email with a new, temporary password; we have also reset your original password, for security purposes.

5) Go to the Capital Styles Log In page, and enter your email address and your new password.

6) Change your temporary password by clicking on the “Change my account password” link.

7) Enter the temporary password in the “Current Password” field; enter a secure password of your choice in the “New Password” field.

Note: You must contact us if you don't remember the email address that you used to register with Capital Styles.


Promotions

How do I use a promotional code?

If you have a promotional code that you would like to use, type it in when we ask you for it during the checkout process.

What do I need to know about promotions?

Capital Styles offers many discounts and promotional codes, which we collectively refer to as “promotions.” You may only use a promotion on online purchases of merchandise, and you must use it during the specified time period. Unless we have specified other conditions, you may only use each promotion once. Additionally, a promotion cannot be combined with other promotions.
  • If the promotion states that it is for a one-time use, then you can only apply that promotion towards one purchase. If you have not exhausted the entire value of the promotion, then the remaining value will be forfeited.
  • Promotions cannot be used on purchases made with gift certificates. Promotions to not apply to shipping costs and any applicable taxes, unless otherwise stated.
  • You may not use a promotion on a previously placed order.
  • Promotions for free shipping may be used only if the package is being shipped within the Continental United States; the shipping method will be U.S. standard ground.
  • If a promotion has a minimum order size requirement, then the minimum may not include gift certificate credit(s), shipping charges.
  • Some promotions require that you buy at least one item in order to get a discount on an additional item. In this case, the item with the lowest price will receive the discount.
  • If you return merchandise that was originally purchased using a promotion, then your return credit will reflect the promotional price. You cannot reuse the promotion if it has expired.
  • At any time, our inventory of promotional items may become exhausted. Therefore, promotional items are only available while supplies last, and we will not give out any form of compensation for the items that do run out of stock.
  • Capital Styles has the right to extend or terminate a promotion at any time, at its discretion.

Sales Tax

If your shipping address is in New York, we will apply sales tax to your order, in accordance with state and local regulations. For your convenience, you will be able to review any tax charges on the “Review & Submit Order” page during checkout.


Checkout Options

You are ready to check out once your shopping bag contains all of the items you want to buy. Navigate to your shopping bag and click the “Proceed to Checkout” button. Those who already have a Capital Styles account should enter their email address and password under the “Returning Customers” header and click “Continue.” Those without a Capital Styles account should click the “Continue” button under the “New Customers” header. It will be very easy to make an account: just follow our website's steps for entering your personal information, and your account will be created. To complete the checkout process, all customers must provide accurate billing and shipping addresses. After your checkout is complete, you will receive emails from us regarding your order. You can view your order status at any time by logging into your account.

Capital Styles offers several methods of payment, including Visa, MasterCard, Discover, and American Express.