Returns

Return Policy

Money-Back Guarantee

At Capital Styles, we offer amazing brand-name products at incredible prices. If you are dissatisfied with your purchase, you can return it for a full refund (excluding shipping costs) within 100 days. Provided that the merchandise is in its original, unused conditions, we will ask you no questions about the return. Note: furniture and other home decor items are not included in this return policy. Feel free to contact us with any questions.

Our Refund Policy

When you return an item, you can choose from two refund options: a refund to your Capital Styles account or a refund to your credit card. A refund to your Capital Styles account will be equal to the entire amount of your merchandise, excluding shipping costs, that you paid when you placed the order. A refund to your credit card will include a deduction for the return shipping fee, which is equal to $10.00. When we have received the returned merchandise, we will credit the appropriate account within 10-14 business days. To notify you that the refund is complete, we will send you an email.

Our Exchange Policy

Capital Styles strives to bring you the best possible values; thus, our products are not always available in large quantities, and we may not offer each product in every size. We apologize that we cannot offer exchanges. If you would like a different item or a different size, please return the product(s) and then place a new order. Please contact us for further assistance.


How To Return

How to Return an Item

1) Send an email to info@capitalstyles.com that includes the following information:
Your name
Order number
Purchase date
Registered email address
Product name(s)
Specific reason for return
Credit request (refund to credit card or Capital Styles account)

2) You will receive an email return authorization. Further instructions will be included in this email.
3) Follow the directions from the return authorization email in order to complete your return.
4) After we receive the returned merchandise, we will finish processing the return. You can expect to receive your refund within 10-14 business days after we have received the merchandise.
Note: In order to keep customer satisfaction levels high, we cannot accept returned items unless they are in original, unused condition. If you would like further help with returning an item, please contact us.


Money-Back Guarantee

At Capital Styles, we offer amazing brand-name products at incredible prices. If you are dissatisfied with your purchase, you can return it for a full refund (excluding shipping costs) within 100 days. Provided that the merchandise is in its original, unused conditions, we will ask you no questions about the return. Note: furniture and other home decor items are not included in this return policy. Feel free to contact us with any questions.