Money-Back
Guarantee
At Capital Styles, we offer amazing
brand-name products at incredible prices. If you are dissatisfied with
your purchase, you can return it for a full refund (excluding shipping
costs) within 100 days. Provided that the merchandise is in its original,
unused conditions, we will ask you no questions about the return. Note:
furniture and other home decor items are not included in this return policy.
Feel
free to
contact us with any questions.
Our Refund
Policy
When you return an item, you can choose
from two refund options: a refund to your Capital Styles account or a
refund to your credit card. A refund to your Capital Styles account will
be equal to the entire amount of your merchandise, excluding shipping
costs, that you paid when you placed the order. A refund to your credit
card will include a deduction for the return shipping fee, which is
equal to $10.00. When we have received the returned merchandise, we will
credit the appropriate account within 10-14 business days. To notify you
that the refund is complete, we will send you an email.
Our Exchange
Policy
Capital Styles strives to bring you the
best possible values; thus, our products are not always available in
large quantities, and we may not offer each product in every size. We
apologize that we cannot offer exchanges. If you would like a different
item or a different size, please return the product(s) and then place a
new order. Please
contact us for further
assistance.
How to Return an
Item
Your name
Order number
Purchase date
Registered email address
Product name(s)
Specific reason for return
Credit request (refund to credit card or
Capital Styles account)
2) You will receive an email return
authorization. Further instructions will be included in this email.
3) Follow the directions from the return
authorization email in order to complete your return.
4) After we receive the returned
merchandise, we will finish processing the return. You can expect to
receive your refund within 10-14 business days after we have received
the merchandise.
Note: In order to keep customer
satisfaction levels high, we cannot accept returned items unless they
are in original, unused condition. If you would like further help with
returning an item, please
contact us.
At Capital Styles, we offer amazing
brand-name products at incredible prices. If you are dissatisfied with
your purchase, you can return it for a full refund (excluding shipping
costs) within 100 days. Provided that the merchandise is in its original,
unused conditions, we will ask you no questions about the return. Note:
furniture and other home decor items are not included in this return policy.
Feel
free to
contact us with any questions.